AI Built In

AI that does the busywork — and helps you configure.

OpenCAMA IQ puts AI where it earns its keep: turning plain-English questions into safe queries, reading documents so people don't have to, and drafting configuration from a description. It assists the people in your office — it never quietly changes an assessment.

Ask in plain English

Plain-English search

Type a question the way you'd ask a colleague, and get the right parcels back. The AI translates your language into a precise, validated query — it never invents data, and it never runs an unsafe operation against the database.

  • Natural questions — "show vacant commercial parcels in zone 4 sold above $1M in the last 18 months."
  • Precise & safe — the AI produces a structured, read-only query that's validated before it runs.
  • Explainable — see exactly what was searched, so an analyst can trust and refine the result.
AI at work in three panels: Smart Search turning a plain-English question into parcel results, document understanding extracting fields with confidence scores, and configuration authoring drafting a definition for review.
Read once, capture everything

Document understanding

Deeds, income statements, identity documents and trust or LLC papers are classified and their key fields extracted in a single pass — each with a confidence score. Low-confidence items route to a person. Human-in-the-loop is the default, not an add-on.

🗃️

Classify, then extract

The system recognizes the document type and pulls the fields that matter for that type, in one pass.

📊

Confidence on every field

Each extracted value carries a score, so staff know where to look and what to trust.

🙋

Low-confidence to a human

Anything below your threshold is queued for review rather than written silently — by design.

opencamaiq.com / exemptions / application-review
An SCHE application under review: each supporting document is classified and its key fields extracted with a per-field confidence badge, low-confidence items flagged for a specialist, and the eligibility rules and calculated benefit shown alongside.
The configuration multiplier

AI-assisted configuration

This is the part that changes how your office runs. Describe a business rule, an exemption program or a dashboard in plain English, and the platform drafts the definition for you to review, edit and approve. The work that used to need a vendor change request becomes a conversation.

Because OpenCAMA IQ is configured rather than coded, the same engine that runs your processes can be authored with AI assistance. You stay the author — the AI is a fast, knowledgeable draftsperson that never deploys anything on its own.

  • Describe a rule — explain the logic in words; get a structured, editable rule definition back.
  • Draft an exemption program — outline eligibility, stages and renewals; receive a configured program to refine.
  • Sketch a dashboard — say what you want to see; get a starting layout you can adjust.
  • Always for your review — nothing takes effect until a person reads it, approves it and applies it.
opencamaiq.com / exemptions / dashboard
The exemptions supervisor dashboard: 564,364 active exemptions with queue depth by stage, cases open by team, specialist workload and recent activity across SCHE, Enhanced STAR, DHE and veterans programs.
Safe by default

Safety & control

AI is powerful precisely because of the guardrails around it. Outputs are structured and validated, thresholds gate what proceeds automatically, and a person reviews anything that changes your data. The platform runs fully even with AI switched off.

  • Structured, validated outputs — the AI returns data in known shapes that the platform checks before use.
  • Confidence thresholds — you set the bar; below it, work routes to a human instead of proceeding.
  • Human review before effect — nothing the AI produces takes effect until a person approves it.
  • Safe-by-default failure handling — when the AI is unsure or unavailable, the system holds, it does not guess.
  • Runs without AI — every core workflow operates fully even with AI features disabled.
AI at work in three panels: Smart Search, document understanding with confidence gating, and configuration authoring — each producing a draft a person reviews before it takes effect.
In the flow of work

Where AI shows up

AI is not a separate module you visit — it appears at the points where it saves real time, and stays out of the way everywhere else.

🔎

CAMA search

Plain-English questions become precise parcel queries for analysts and assessors. See CAMA core.

🧾

Exemption intake

Documents are classified and key fields extracted, with low-confidence items sent to staff. See Exemptions.

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Public portal

Residents are guided through applications, with extraction reducing manual entry on your side.

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Configuration authoring

Rules, programs and dashboards drafted from a description for your review. See the platform.

An honest note on trust

AI assists people — it never silently changes an assessment.

We are deliberate about where AI does and doesn't act. It drafts, extracts and searches; it surfaces work for people to decide. It does not change a value, approve an exemption or certify a roll on its own. Humans stay in control of every outcome that matters — and the platform works completely with AI turned off if your jurisdiction prefers.

Related: CAMA core · Exemptions · Platform overview.

See the AI assist your team — without taking the wheel

We'll walk through plain-English search, document extraction and AI-assisted configuration on real assessment scenarios, and show exactly where a human stays in control.

Request a demo